As of 07/2024
In this privacy statement, we inform you which personal data we process during your visit of our website and what rights you have. We therefore ask that you read the following explanations carefully.
Personal data is all information that refers to an identified or identifiable natural person. This data includes your name, address, e-mail address and other communication data.
Processing refers to any automated or non-automated procedure or series of procedures performed in connection with personal data, such as collection, recording, organization, sorting, storage, adaptation or modification, readout, querying, use, disclosure through transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction.
The affected person is any identified or identifiable natural person whose personal data is processed by the party responsible for processing.
The responsible party is a natural or legal person, public authority, institution or other body that decides solely or together with others on the purpose and means of processing personal data.
The user comprises all categories of people affected by the processing of the data. This includes our business partners and other visitors of our website.
In regard to the terminology used, please refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR). The terms used, such as “user”, are to be seen as gender-neutral.
Söhner Kunststofftechnik GmbH Präzisionsthermoformen
Industriestraße 29
74193 Schwaigern (Germany)
Tel.: +49 7138 812-200
Fax: +49 7138 812-520
info(at)soehner.de
www.soehner.de
Our data protection officer can be contacted at the e-mail address datenschutz(at)soehner.de or through our postal address with the amendment “ATTN: Data Protection Officer”.
We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") within the context of contractual and comparable legal relationships as well as associated actions and communication with the contractual partners or pre-contractually, e.g. to answer inquiries.
We process this data in order to fulfill our contractual obligations. These include, in particular, the obligations to provide the agreed services, any update obligations and remedies in the event of warranty and other service disruptions. In addition, we process the data to protect our rights and for the purpose of administrative tasks associated with these obligations and company organization. Furthermore, we process the data on the basis of our legitimate interests in proper and economical business management as well as security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information and rights (e.g. for the involvement of telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of applicable law, we only disclose the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. Contractual partners will be informed about further forms of processing, e.g. for marketing purposes, within the scope of this privacy policy.
Which data are necessary for the aforementioned purposes, we inform the contracting partners before or in the context of the data collection, e.g. in online forms by special marking (e.g. colors), and/or symbols (e.g. asterisks or the like), or personally.
We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after expiry of 4 years, unless the data is stored in a customer account or must be kept for legal reasons of archiving. The statutory retention period for documents relevant under tax law as well as for commercial books, inventories, opening balance sheets, annual financial statements, the instructions required to understand these documents and other organizational documents and accounting records is ten years and for received commercial and business letters and reproductions of sent commercial and business letters six years. The period begins at the end of the calendar year in which the last entry was made in the book, the inventory, the opening balance sheet, the annual financial statements or the management report was prepared, the commercial or business letter was received or sent, or the accounting document was created, furthermore the record was made or the other documents were created.
Inventory data (For example, the full name, residential address, contact information, customer number, etc.); Payment Data (e.g. bank details, invoices, payment history); Contact data (e.g. postal and email addresses or phone numbers). Contract data (e.g. contract object, duration, customer category).
Service recipients and clients; Prospective customers. Business and contractual partners.
Provision of contractual services and fulfilment of contractual obligations; Communication; Office and organisational procedures; Organisational and Administrative Procedures. Business processes and management procedures.
Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion".
Performance of a contract and prior requests (Article 6 (1) (b) GDPR); Compliance with a legal obligation (Article 6 (1) (c) GDPR). Legitimate Interests (Article 6 (1) (f) GDPR).
When you visit our website, your browser will transfer certain data to our web server for technical reasons. This data is as follows (contained in so-called server log files):
This data must be stored in log files to guarantee the functionality of the website. We use this data to optimize the website and guarantee the security of our IT systems.
We collect this data on the basis of our legitimate interest within the scope of Article 6 Sect. 1 letter f) GDPR to display our website and guarantee your security.
Information in the log files is saved for a maximum of seven days for security reasons (for example, to clarify cases of misuse or fraud) and then deleted. Data whose further storage is required for evidential purposes is excepted from deletion until the final clarification of the respective matter.
The collection of data for the provision of the website and its storage in log files is required for operation for technical reasons. The user consequently has no possibility of objection in this case.
When contacting us (e.g. via mail, contact form, e-mail, telephone or via social media) as well as in the context of existing user and business relationships, the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures.
Inventory data (For example, the full name, residential address, contact information, customer number, etc.); Contact data (e.g. postal and email addresses or phone numbers); Content data (e.g. textual or pictorial messages and contributions, as well as information pertaining to them, such as details of authorship or the time of creation.); Usage data (e.g. page views and duration of visit, click paths, intensity and frequency of use, types of devices and operating systems used, interactions with content and features). Meta, communication and process data (e.g. IP addresses, timestamps, identification numbers, involved parties).
Communication partner (Recipients of e-mails, letters, etc.).
Communication; Organisational and Administrative Procedures; Feedback (e.g. collecting feedback via online form); Provision of our online services and usability. Direct marketing (e.g. by e-mail or postal).
Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion".
Legitimate Interests (Article 6 (1) (f) GDPR).
Users can subscribe to a free newsletter on our website. The data provided in the input screen and used in subscribing to the newsletter is sent to us:
The following data is also collected during the subscription process:
Your consent to processing of the data is obtained and your attention is drawn to this Data Privacy Statement during the subscription process.
No data is passed on to third parties in connection with the processing of data needed to send newsletters. The data is used solely for sending the newsletter.
We use CleverReach for sending newsletters. CleverReach is a service CleverReach GmbH & Co. KG (Mühlenstr. 43, 26180 Rastede, Germany). We have concluded order processing agreements with CleverReach GmbH & Co. KG to ensure that your data is processed in compliance with data protection regulations.
Links in our newsletters contain tracking information that lets us know what links were of particular interest to you and when you clicked on them. The following data is stored in CleverReach by means of the tracking link: E-mail address, newsletter, link, date and time the link was opened.
The user’s e-mail address is collected so that the newsletter can be delivered. Other personal data, like salutation and first and last name, is collected as part of the personalization process of the newsletter. The latter is voluntary. There are no disadvantages – besides an impersonal salutation – if no personal data is given.
The legal basis for processing data after the user has subscribed to the newsletter is Article 6 Sect. 1 letter a) GDPR if the user has given consent.
Your personal data is stored until you cancel your subscription to the newsletter by clicking on the unsubscribe link you can find below every newsletter you receive from us. You can also cancel your subscription on our website.
Users can cancel their subscription to the newsletter at any time. Every newsletter as well as our website contains a link allowing them to do that. That also withdraws your consent to storage of your personal data collected during the subscription process, if you haven’t given us the data in another process.
We use Internet-accessible software services (so-called "cloud services", also referred to as "Software as a Service") provided on the servers of its providers for the storage and management of content (e.g. document storage and management, exchange of documents, content and information with certain recipients or publication of content and information).
Within this framework, personal data may be processed and stored on the provider's servers insofar as this data is part of communication processes with us or is otherwise processed by us in accordance with this privacy policy. This data may include in particular master data and contact data of data subjects, data on processes, contracts, other proceedings and their contents. Cloud service providers also process usage data and metadata that they use for security and service optimization purposes.
If we use cloud services to provide documents and content to other users or publicly accessible websites, forms, etc., providers may store cookies on users' devices for web analysis or to remember user settings (e.g. in the case of media control).
Inventory data (For example, the full name, residential address, contact information, customer number, etc.); Contact data (e.g. postal and email addresses or phone numbers); Content data (e.g. textual or pictorial messages and contributions, as well as information pertaining to them, such as details of authorship or the time of creation.). Usage data (e.g. page views and duration of visit, click paths, intensity and frequency of use, types of devices and operating systems used, interactions with content and features).
Prospective customers; Communication partner (Recipients of e-mails, letters, etc.). Business and contractual partners.
Office and organisational procedures. Information technology infrastructure (Operation and provision of information systems and technical devices, such as computers, servers, etc.).
Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion".
Legitimate Interests (Article 6 (1) (f) GDPR).
We process personal data for the purposes of online marketing, which may include in particular the marketing of advertising space or the display of advertising and other content (collectively referred to as "Content") based on the potential interests of users and the measurement of their effectiveness.
For these purposes, so-called user profiles are created and stored in a file (so-called "cookie") or similar procedure is used by which the relevant user information for the display of the aforementioned content is stored. This information may include, for example, content viewed, websites visited, online networks used, communication partners and technical information such as the browser used, computer system used and information on usage times and used functions. If users have consented to the collection of their sideline data, these can also be processed.
The IP addresses of the users are also stored. However, we use provided IP masking procedures (i.e. pseudonymisation by shortening the IP address) to ensure the protection of the user's by using a pseudonym. In general, within the framework of the online marketing process, no clear user data (such as e-mail addresses or names) is secured, but pseudonyms. This means that we, as well as the providers of online marketing procedures, do not know the actual identity of the users, but only the information stored in their profiles.
The information in the profiles is usually stored in the cookies or similar memorizing procedures. These cookies can later, generally also on other websites that use the same online marketing technology, be read and analyzed for purposes of content display, as well as supplemented with other data and stored on the server of the online marketing technology provider.
Exceptionally, clear data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing technology we use and the network links the profiles of the users in the aforementioned data. Please note that users may enter into additional agreements with the social network providers or other service providers, e.g. by consenting as part of a registration process.
As a matter of principle, we only gain access to summarised information about the performance of our advertisements. However, within the framework of so-called conversion measurement, we can check which of our online marketing processes have led to a so-called conversion, i.e. to the conclusion of a contract with us. The conversion measurement is used alone for the performance analysis of our marketing activities. Unless otherwise stated, we kindly ask you to consider that cookies used will be stored for a period of two years.
Notes on revocation and objection:
We refer to the privacy policies of the respective service providers and the possibilities for objection (so-called "opt-out"). If no explicit opt-out option has been specified, it is possible to deactivate cookies in the settings of your browser. However, this may restrict the functions of our online offer. We therefore recommend the following additional opt-out options, which are offered collectively for each area:
Content data (e.g. textual or pictorial messages and contributions, as well as information pertaining to them, such as details of authorship or the time of creation.); Usage data (e.g. page views and duration of visit, click paths, intensity and frequency of use, types of devices and operating systems used, interactions with content and features); Meta, communication and process data (e.g. IP addresses, timestamps, identification numbers, involved parties); Event Data (Facebook) ("Event Data" is data that can be transmitted from us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to persons or their actions; the data includes, for example, information about visits to websites, interactions with content, functions, installations of apps, purchases of products, etc.; Event data is processed for the purpose of creating target groups for content and advertising information (Custom Audiences); Event Data does not include the actual content (such as written comments), login information, and Contact Information (such as names, email addresses, and phone numbers). Event Data is deleted by Facebook after a maximum of two years, the Custom Audiences created from them with the deletion of our Facebook account); Contact Information (Facebook) ("Contact Information" is data that (clearly) identifies data subjects, such as names, email addresses and phone numbers, that can be transmitted to Facebook, e.g. via Facebook pixels or uploads for matching purposes to form Custom Audiences; After the matching to create target groups, the Contact Information is deleted). Contact data (e.g. postal and email addresses or phone numbers).
Users (e.g. website visitors, users of online services).
Web Analytics (e.g. access statistics, recognition of returning visitors); Targeting (e.g. profiling based on interests and behaviour, use of cookies); Conversion tracking (Measurement of the effectiveness of marketing activities); Affiliate Tracking; Marketing; Profiles with user-related information (Creating user profiles); Provision of our online services and usability; Clicktracking; Remarketing; Communication; Direct marketing (e.g. by e-mail or postal). A/B Tests.
Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion". Storage of cookies for up to 2 years (Unless otherwise stated, cookies and similar storage methods may be stored on users' devices for a period of two years.).
IP Masking (Pseudonymization of the IP address).
Consent (Article 6 (1) (a) GDPR). Legitimate Interests (Article 6 (1) (f) GDPR).
We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us. We would like to point out that user data may be processed outside the European Union. This may entail risks for users, e.g. by making it more difficult to enforce users' rights.
In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the associated interests of users. The user profiles can then be used, for example, to place advertisements within and outside the networks which are presumed to correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behaviour and interests are stored. Furthermore, data can be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective networks or will become members later on).
For a detailed description of the respective processing operations and the opt-out options, please refer to the respective data protection declarations and information provided by the providers of the respective networks. Also in the case of requests for information and the exercise of rights of data subjects, we point out that these can be most effectively pursued with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, please do not hesitate to contact us.
Contact data (e.g. postal and email addresses or phone numbers); Content data (e.g. textual or pictorial messages and contributions, as well as information pertaining to them, such as details of authorship or the time of creation.). Usage data (e.g. page views and duration of visit, click paths, intensity and frequency of use, types of devices and operating systems used, interactions with content and features).
Users (e.g. website visitors, users of online services).
Communication; Feedback (e.g. collecting feedback via online form). Public relations.
Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion".
Legitimate Interests (Article 6 (1) (f) GDPR).
On our website, we use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
Google analyzes your use of our website on our behalf. For this purpose, we use cookies, among other tools. What cookies are and how they can be deleted can be found in the “Cookies” chapter above.
The information on your use of this website (such as which pages of our site you visited) collected by Google is sent to a Google server in the United States, stored there and analyzed and then the result is sent to us in an anonymized form.
On our website, we use the IP anonymization service offered by Google. Through this service, your IP address is abbreviated by Google within the member states of the European Union or in other treaty states of the Agreement on the European Economic Area before transmission to the United States. The full IP address is sent to a Google server in the United States and stored there only in exceptional cases.
Google is certified by EU-US Privacy Shield, which guarantees an appropriate data protection level for the data kept at Google in the United States.
On our behalf, Google uses this information to analyze the use of our website and compile reports on the activities carried out on our website. This analysis lets us better design your online experience and increase the user-friendliness of our Website.
Our legitimate interest in the processing of data by Google Analytics lies in the purposes mentioned above. The legal basis is Article 6 Sect. 1 letter f) GDPR.
Sessions and campaigns come to an end after a certain period of time has expired. By default, sessions are ended after 30 minutes of no activity and campaigns after six months. The maximum time limit for campaigns is two years.
The IP address transmitted by your browser is not merged with other data by Google. You can prevent the saving of cookies by a corresponding browser software setting as described above in the “Cookies” chapter. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available from Google under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
If you wish to prevent the future collection of your data by Google Analytics when you visit our website using various devices (especially mobile devices such as smartphones or tables), you must perform an opt-out on all systems used. Clicking here sets this opt-out cookie.
Please note that this opt-out cookie prevents a web analysis only as long as it is not deleted. More information on Google Analytics can be found in the Google Analytics Terms of Service, the security and privacy principles of Google Analytics and the Google Privacy Policy.
We use Google AdWords to draw attention to our offerings using advertising means (so-called Google AdWords) on external websites. These advertising means are provided by Google using so-called ad servers. For this purpose, we use ad server cookies by means of which certain parameters can be measured to determine success, such as the display of the ads or clicks by the user. If you reach our website through a Google ad, Google AdWords will set a cookie on your computer. What cookies are and how they can be deleted is described above; these cookies let Google recognize your Internet browser. If a user searches for certain pages of the website of an AdWords customer and the cookie stored on his or her computer has not yet expired, Google and the customer can see that the user has clicked the ad and was forwarded to this page. A different cookie is allocated to each AdWords customer. Cookies can therefore not be tracked through the websites of AdWords customers. We do not collect and process any personal data in the above-mentioned advertising measures ourselves. We merely receive statistical analyses from Google. Using these analyses, we can see which of the advertising measures used are particularly effective. We do not receive more detailed data from the use of the advertising means; in particular, we are unable to identify users using this information.
Based on the marketing tool used, your browser automatically sets up a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google using this tool and we therefore inform you of the following based on our current knowledge: Through the integration of AdWords Conversion, Google obtains the information that you have called the corresponding part of our Internet presence or clicked one of our ads. If you are registered with a Google service, Google can allocate the visit to your account. Even if you are not registered with Google and/or are not logged in to your Google account, it is possible for the service provider to discover and save your IP address.
In relation to the data of the advertising campaign, we determine how successful the individual advertising campaigns were. We therefore pursue the interest of showing you advertising that is of interest to you, designing our website in a manner that is of interest to you and achieving a fair calculation of advertising expenses.
The processing of this data serves our legitimate interest in designing our advertising in a targeted manner. The legal basis is Article 6 Sect. 1 letter f) GDPR.
These cookies generally lose their validity after 30 days and shall not be used to identify you personally. In addition to this cookie, the unique cookie ID, the number of ad impressions per placement (frequency), last impression (relevant for post view conversions) and opt-out information (marker that the user no longer wishes to be addressed) are generally saved as analysis values.
You can prevent your participation in this tracking method in a variety of ways:
a) through a corresponding setting in your browser software (in particular, the suppression of third-party cookies prevents you from receiving third-party ads);
b) through the deactivation of cookies for conversion tracking by setting your browser in such a way that cookies from the “www.googleadservices.com” domain (https://www.google.de/settings/ads) are blocked, whereby this setting is deleted when you delete your cookies;
c) through the deactivation of interest-related ads of the service provider that are part of the “About Ads” self-regulation campaign under the link http://www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies;
d) through permanent deactivation in your browser (Firefox, Internet Explorer or Google Chrome) under the link http://www.google.com/settings/ads/plugin.
Further information on Google’s data protection policy can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternative, you can visit the website of the Network Advertising Initiative (NAI) under www.networkadvertising.org. Google is subject to EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.
We integrate external services or content into our website. Such integration takes place on the basis of our legitimate interests in analysis, optimization and economic operation of our online offering within the scope of Article 6 Sect. 1 letter f) GDPR. Communication data, such as the date, time and IP address, between you and the respective ser-vice provider is exchanged for technical reasons during the use of such a service or during the display of third-party content. In particular, this data includes your IP address, which is required for displaying content in your browser. It is possible that the provider of the respective services or content will process your data for additional purposes of its own. Since we have no influence on the data collected by third parties or the processing thereof by these third parties, we cannot provide binding information on the purpose and scope of the processing of your data. Additional information on the purpose and scope of the collection and processing of your data can therefore be found in the privacy statements of the respective service provider responsible for data protection and who has provided the services or content we have integrated. The following list contains an overview of third-party service providers, as well as their content and links to their privacy statements, which contain further information on the processing of data and objection possibilities.
We take technical, contractual and organizational measures for securing data processing according to the state of the Article In this way, we guarantee that the regulations of data protection laws, especially the General Data Protection Regulation are observed and that the data we process is protected against destruction, loss, modifications and unauthorized access. These security measures also include the encoded transmission of data between your browser and our servers. Please note that the SSL encoding of Internet transmissions is activated only when the key symbol appears in the lower menu bar of your browser window and the address starts with https://. Through SSL (Secure Socket Layer), the data transmission is protected against illegal access at-tempts of third parties using an encoding technology. If this option is not available, you can also decide not to send certain data via the Internet. All information that you send to us is stored and processed on our servers in the Federal Republic of Germany.
We delete personal data that we process in accordance with legal regulations as soon as the underlying consents are revoked or no further legal bases for processing exist. This applies to cases where the original purpose of processing is no longer applicable or the data is no longer needed. Exceptions to this rule exist if statutory obligations or special interests require a longer retention or archiving of the data.
In particular, data that must be retained for commercial or tax law reasons, or whose storage is necessary for legal prosecution or protection of the rights of other natural or legal persons, must be archived accordingly. Our privacy notices contain additional information on the retention and deletion of data specifically applicable to certain processing processes.
In cases where multiple retention periods or deletion deadlines for a date are specified, the longest period always prevails.
If a period does not expressly start on a specific date and lasts at least one year, it automatically begins at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships in the context of which data is stored, the event triggering the deadline is the time at which the termination or other termination of the legal relationship takes effect.
Data that is no longer stored for its originally intended purpose but due to legal requirements or other reasons are processed exclusively for the reasons justifying their retention.
Data Retention and Deletion: The following general deadlines apply for the retention and archiving according to German law:
Data is passed on to third parties only within the scope of legal regulations. We pass on user data to third parties only if required for contractual purposes on the basis of Article 6 Sect. 1 letter b) GDPR or for the economical and effective operation of our business on the basis of a legitimate interested according to Article 6 Sect. 1 letter f) GDPR. Within the scope of order processing according to Article 28 GDPR, we use subcontractors for the rendering of our services, especially for the operation, maintenance and hosting of the website. We have taken suitable legal precautions and corresponding legal and organizational measures to guarantee the protection of personal data according to the pertinent legal regulations.
If we process your personal data, you are an affected person within the scope of the General Data Protection Regulation (GDPR) and have the following rights in regard to your personal data:
You also have the right to complain to a data protection supervisory body about our processing of your personal data.
We reserve the right to modify the privacy statement in order to adapt it to changed legal situations or to changes in the service and data processing. This applies only to declarations regarding data processing, however. If user consent is required or if parts of the privacy statement contain provisions regarding the contractual relationship with the users, the changes will be carried out only with the consent of the users.
Please inform yourself regularly regarding the contents of the privacy statement.
