3.3. Contact forms and e-mail contact
3.3.1. Scope of data processing
If you use the contact forms on our website, we process the following data: salutation, first name, last name, company, function, street, house number, zip code, city, country, telephone and fax number, e-mail address, subject of your query and your sent message.
Alternatively, we may establish contact to the provided e-mail addresses, depending on the respective matter. In such cases, the personal data of the sender transmitted with the e-mail is processed.
In this case, no data is passed on to third parties. The data is used solely to process the conversation and the respective matter.
3.3.2. Purpose of the data processing
The processing of the personal data from the entry mask serves the establishment of contact. In case contact is established by e-mail, a necessary legitimate processing of the data also exists. The other personal data processed during the transmission procedure (such as the IP address, date and time) are used to prevent a misuse of the contact form and guarantee the security of our IT systems.
3.3.3. Legal basis of processing
In case we are contacted (by contact form or e-mail), the user’s data is processed to deal with and settle the contact inquiry according to Article 6 Sect. 1 letter b) GDPR.
3.3.4. Duration of storage
We delete your personal data from the entry screen of the contact form and the data sent by e-mail if this data is no longer required for the purpose of data collection and no legal storage safe-keeping periods conflict with this deletion.
3.3.5. Possibility of objection and elimination
You always have the possibility to revoke your consent to the processing of your personal data. If you contact us by e-mail, you can object to the storage of your personal data at any time. In this case, our conversation can naturally no longer continue. Please send such revocations to email@example.com. All personal data stored within the course of the establishment of contact is then deleted.
3.4.1. Scope of data processing
Users can subscribe to a free newsletter on our website. The data provided in the input screen and used in subscribing to the newsletter is sent to us:
- E-mail address (mandatory)
- Salutation (optional)
- First name (optional)
- Last name (optional)
The following data is also collected during the subscription process:
- IP address of the computer system calling the site
- The date and time of subscription
Your consent to processing of the data is obtained and your attention is drawn to this Data Privacy Statement during the subscription process.
No data is passed on to third parties in connection with the processing of data needed to send newsletters. The data is used solely for sending the newsletter.
We use CleverReach for sending newsletters. CleverReach is a service CleverReach GmbH & Co. KG (Mühlenstr. 43, 26180 Rastede, Germany). We have concluded order processing agreements with CleverReach GmbH & Co. KG to ensure that your data is processed in compliance with data protection regulations.
Links in our newsletters contain tracking information that lets us know what links were of particular interest to you and when you clicked on them. The following data is stored in CleverReach by means of the tracking link: E-mail address, newsletter, link, date and time the link was opened.
3.4.2. Purpose of the data processing
The user’s e-mail address is collected so that the newsletter can be delivered. Other personal data, like salutation and first and last name, is collected as part of the personalization process of the newsletter. The latter is voluntary. There are no disadvantages – besides an impersonal salutation – if no personal data is given.
3.4.3. Legal basis of processing
The legal basis for processing data after the user has subscribed to the newsletter is Article 6 Sect. 1 letter a) GDPR if the user has given consent.
3.4.4. Duration of storage
Your personal data is stored until you cancel your subscription to the newsletter by clicking on the unsubscribe link you can find below every newsletter you receive from us. You can also cancel your subscription on our website.
3.4.5. Possibility of objection and elimination
Users can cancel their subscription to the newsletter at any time. Every newsletter as well as our website contains a link allowing them to do that. That also withdraws your consent to storage of your personal data collected during the subscription process, if you haven’t given us the data in another process.
3.5. Social Media
3.5.1. Scope of data processing
We have a presence on several social media channels to communicate with and inform registered customers, interested parties and users about our offers.
Please be aware that using these platforms and their functions is at your own risk. This is especially the case when using interactive functions such as commenting, sharing and leaving reviews.
We also wish to inform you that your data may be processed outside of the European Union. US providers who are “Privacy Shield”-certified are obliged to comply with EU data protection standards.
Your data may additionally be processed for market research and marketing reasons, meaning, for example, that a user profile may be created based on your usage and interests. As a result, advertising both on and external to the platforms may be activated, which supposedly correspond to your interests. In order for this to happen, cookies are usually saved on your computer. Independently, data that is not collected directly from your end devices may also be stored in the user profiles (especially if you are member of a platform and are logged in).
3.5.2. Legal basis of processing
The processing of users’ personal data is based on our legitimate interest in effectively informing and communicating with users in accordance with Article 6 Sect. 1 letter f) GDPR. If a provider asks for your consent to data processing (e.g. by ticking a box or by clicking “confirm”), then processing is lawful in accordance with Article 6 Sect. 1 letter a) and Article 7 GDPR.
3.5.3. Possibility of objection and elimination
If you are a member of a social network and do not want your personal data to be collected through our website and linked to your membership data on the respective network, you must:
- log-out of the network before visiting our website,
- delete cookies stored on your device and
- re-start your browser.
After logging in again, you will once again be recognized by the network as a specific user.
For more detailed information on how data is processed and how you can opt out, please visit the pages of the respective providers listed below.
If you would like to request information or exercise your rights as a user, this can be done most effectively directly with the providers themselves as only they have direct access to user data and can therefore take appropriate action and provide information. If you do have any problems, you can of course contact us.
- Google / YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
- LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active
- Vimeo (Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA)
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active
- Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland)
3.6. Web analysis / Google Analytics
3.6.1. Scope of data processing
On our website, we use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The information on your use of this website (such as which pages of our site you visited) collected by Google is sent to a Google server in the United States, stored there and analyzed and then the result is sent to us in an anonymized form.
On our website, we use the IP anonymization service offered by Google. Through this service, your IP address is abbreviated by Google within the member states of the European Union or in other treaty states of the Agreement on the European Economic Area before transmission to the United States. The full IP address is sent to a Google server in the United States and stored there only in exceptional cases.
Google is certified by EU-US Privacy Shield, which guarantees an appropriate data protection level for the data kept at Google in the United States.
3.6.2. Purpose of the data processing
On our behalf, Google uses this information to analyze the use of our website and compile reports on the activities carried out on our website. This analysis lets us better design your online experience and increase the user-friendliness of our Website.
3.6.3. Legal basis of processing
Our legitimate interest in the processing of data by Google Analytics lies in the purposes mentioned above. The legal basis is Article 6 Sect. 1 letter f) GDPR.
3.6.4. Duration of storage
Sessions and campaigns come to an end after a certain period of time has expired. By default, sessions are ended after 30 minutes of no activity and campaigns after six months. The maximum time limit for campaigns is two years.
3.6.5. Possibility of objection and elimination
The IP address transmitted by your browser is not merged with other data by Google. You can prevent the saving of cookies by a corresponding browser software setting as described above in the “Cookies” chapter. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available from Google under the following link:
If you wish to prevent the future collection of your data by Google Analytics when you visit our website using various devices (especially mobile devices such as smartphones or tables), you must perform an opt-out on all systems used. Clicking here sets this opt-out cookie.